At DuoDrill, we aim to provide timely and reliable shipping services. Please review our shipping policy below for information on how we handle shipping and delivery.
1. Order Processing
- Orders are processed and shipped within 2 business days of receiving your order.
- Processing times may be extended during peak seasons or holidays. We will notify you of any significant delays.
2. Shipping Methods
- We offer various shipping methods, including standard and expedited options. Available shipping methods and costs will be displayed at checkout.
- Shipping times vary depending on the selected shipping method and delivery location.
3. Delivery Estimates
- Estimated delivery times are provided at checkout and are based on the shipping method and destination.
- Please note that delivery times are estimates and may be affected by external factors such as carrier delays, customs clearance, and public holidays.
4. Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, and destination of your order.
- Any applicable shipping charges will be displayed at checkout and are the responsibility of the customer.
5. International Shipping
- We currently do not offer international shipping. If offered, please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.
6. Tracking Your Order
- Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package.
- You can also track your order status through your account on our website.
7. Lost or Damaged Shipments
- If your order is lost or damaged during transit, please contact us immediately at duodrillfit@gmail.com or 9394957025.
- We will work with the carrier to resolve the issue and ensure you receive your order.
8. Contact Us
- For any questions or concerns regarding our shipping policy, please contact us at duodrillfit@gmail.com or 9394957025.